Privacy Policy – Appalachian Lens

Effective Date: October 26, 2025

At Appalachian Lens, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage our photography services.

1. Information We Collect

We may collect the following information from website visitors and clients:

Personal Information:
Name, email address, phone number, billing information, and other details you voluntarily provide when you contact us, book a session, or purchase services.

Photographic Content:
Images captured or provided in connection with photography sessions.

Website Usage & Technical Data:
General, non-identifying information about how visitors interact with our website, such as device type, browser type, operating system, pages visited, visit duration, and statistically relevant user behavior.

2. How We Use Your Information

We use your information only for legitimate business purposes, including:

Responding to inquiries and booking requests
Providing photography services and delivering images
Client communication related to services you request
Sending updates or promotional content only if you opt in
Improving our website, offerings, and user experience
Complying with legal and contractual obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information.

Information may be shared only in limited circumstances, such as:

Service Providers: Trusted third parties (e.g., payment processors, website hosting, email services) necessary to operate our business
Legal Requirements: When required by law or to protect our rights, property, or safety

4. Analytics & Website Measurement (TWIPLA)

We use TWIPLA, a website analytics service, to measure traffic on our website and collect general information about website usage.

TWIPLA helps us create anonymous statistics to improve the experience of our website visitors. TWIPLA does not use cookies for this purpose.

Depending on the level of data protection we have activated, TWIPLA may process:

Information about the device you are using and its characteristics
Technical information about your website visit
Number of page visits and statistically relevant visitor behavior

The collected data is not used to identify individual visitors and is not matched with additional information about individual users.

Depending on the location from which you access our website, TWIPLA may not collect any information about your device due to our technical privacy settings.

5. Cookies

Our website does not use cookies for analytics tracking through TWIPLA.

Some third-party tools or embedded features (such as payment processors or embedded content) may use cookies necessary for functionality. You can manage or disable cookies through your browser settings, though some site features may not function properly.

6. Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction or deletion of your personal data
Opt out of marketing communications at any time
Ask questions about how your information is used

To exercise these rights, please contact:

Claire Lawrence | Appalachian Lens
hello@appalachianlens.com

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of external sites.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected by updating the Effective Date at the top of this page.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact:

Claire Lawrence | Appalachian Lens

hello@appalachianlens.com